AT&T implemented international calling and texting relief efforts for U.S. residential wireless and wireline customers trying to connect with loved ones in the Philippines, following the recent devastating typhoon.


Effective November 8, and continued through November 30, AT&T wireless postpaid customers were not charged for:

• International long distance usage for calls placed from an AT&T wireless number in the U.S., Puerto Rico, and U.S.V.I. to the Philippines.

• Text messages to the Philippines, originated from an AT&T wireless number in the U.S., Puerto Rico and U.S.V.I.

For any of the above activity, customers will see no charges reflected on their monthly statement for the period November 8 through November 30, 2013.

For AT&T wireline and U-verse Voice customers, we also waived charges up to 60 minutes for direct dial calling to the Philippines, effective November 8 through November 30. Customers will see no charges for these calls reflected on their monthly statement, or they will receive a credit in a later statement.

“We want to help our customers connect with loved ones in the Philippines in any way we can,” said Mark Collins, senior vice president, Data and Voice Products, AT&T Mobility. “Connecting with family and friends is most important at times like this and we want to make it as easy and worry free as possible for our customers.”

AT&T is also making a $25,000 contribution to AmeriCares, an organization that has been providing medical and humanitarian aid to the Philippines for nearly 30 years and is well positioned to respond to this recent tragedy.  Their Emergency Response Team is in the Philippines and working with its partner organizations to oversee the distribution of medicines and supplies that can help treat 20,000 people.

AT&T further supports Télécoms Sans Frontières’ (TSF) and has done so for over ten years. TSF is the world’s leading emergency telecommunications non-profit organization.Their staff were on the ground before the typhoon hit, knowing that communications would likely be knocked out. They are helping to provide emergency satellite communications to relief workers as well as families trying to contact loved ones overseas.

For more information on the TSF work in the Philippines please click here



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